Marketing and Communications Coordinator - Child Advocacy Center (posted 2/28)

Where Small Voices Can Be Heard

The mission of the Child Advocacy Center is to respond to child abuse through a team approach designed to reduce trauma, seek justice, and provide hope and healing for children and their families. “Excellence is achieved by caring more than others think is wise, risking more than others think is safe, dreaming more than others think is practical, and expecting more than others think is possible.”

Summary of the Position

The Marketing and Communications Coordinator is responsible for developing and implementing the marketing and communication plan for the organization.

Description of Essential Job Duties

 To develop and implement an annual marketing and communication plan and budget to be submitted by March 1.
 To integrate the Child Advocacy Center’s brand into all marketing materials, ideas and activities.
 To update the Child Advocacy Center website with relevant content pages and corresponding design.
 To maintain and broaden social media sites to increase networking and engagement level of constituents.
 To coordinate the creation of all marketing collateral materials including audio, video, web, and print utilizing outside vendors as needed.
 To create newsletters and coordinate the design, print, and distribution of direct mail newsletter.
 To work closely with the Development Director in creating and coordinating the Annual Appeal strategy.
 To coordinate all bulk mailings including event invitations and year-end appeal.
 To develop and produce additional marketing communications, such as flyers, training brochures, exhibit-related projects, annual report and mission card.
 To develop and maintain a media relations database and outreach strategy to all 17 counties served by the Child Advocacy Center.
 To prepare and submit press releases with follow-up to ensure coverage of news, training opportunities and events taking place through the Child Advocacy Center.
 To assist with donor database management, including cultivating potential new donors.
 To consistently demonstrate professional behaviors and leadership skills in support of the mission of the Child Advocacy Center.
 To ensure culturally competent services are provided to all families we serve without regard to race, ethnicity, religion, socioeconomic status, disability, gender or sexual orientation.
 To read and comply with the policies and procedures of the Child Advocacy Center as outlined in the Employee Handbook and Setting the Standards: Procedure Guidebook for Best Practices.
 To promote a positive image of the Child Advocacy Center in the community and participate in special events and fundraising efforts.

Supervisory Responsibilities

The employee customarily and routinely exercises independent discretion and judgment in the performance of his or her duties and routinely supervises volunteers.


Education: A bachelor’s degree in marketing, communications, graphic design, public relations, or related field is required. The employee is required to attend Darkness to Light: Stewards of Children within their first six months of employment and every three years thereafter.
Experience: A minimum of two years in marketing and communication is required, preferably with a nonprofit organization. Increased consideration will be given to candidates with graphic design and print knowledge.

Knowledge, Skills and Abilities:

 Ability to demonstrate commitment to the mission of the Child Advocacy Center and enthusiasm for the cause.
 Ability to demonstrate they are acquainted with and known in the communities we serve.
 Knowledge and skills in marketing, branding and graphic design.
 Ability to pay excellent attention to detail.
 Ability to be actively engaged in their own professional development and be committed to excellence in everything they do.
 Ability to listen to the ideas of others, demonstrates pride and ownership the integrity of their work, and accepts feedback from others to continuously improve.
 Ability to organize and prioritize tasks to maximize results and ensure deadlines are met.
 Ability to work effectively under pressure and tight deadlines.
 Ability to be a self-starter and work independently.
 Possess strong communication skills both verbally and in writing with copy accuracy.
 Ability and willingness to establish and maintain positive working relationships.
 Ability to be flexible and adjust to a quickly changing schedule and handle distractions and interruptions.
 Ability to take the initiative to identify and solve problems.
 Knowledge and understanding of cultural diversity and ability to exhibit sensitivity in dealing with people of varied backgrounds, beliefs and abilities.

Work Environment

The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job duties. While performing the duties of this job, the employee works in an office environment that is well-illuminated and climate controlled. The noise level is usually moderate and occasionally boisterous. Cooperation and flexibility is required due to frequent interruptions in a fast paced, dynamic environment presenting multiple demands, constantly shifting schedules and priorities, and simultaneous deadlines. This job requires the employee to work as part of a team and to maintain positive working relationships with a wide variety of people and organizations, including law enforcement agencies, prosecuting attorneys, social service agencies, medical and mental health professionals and other public and private agencies. The work environment can be stressful due to the fact we are working with children who have experienced sexual or physical abuse and their families who are in crisis. In working with the public, and particularly children, there is a possibility of exposure to communicable diseases. Medical providers, child advocates, forensic interviewers and the staff assistant may have limited exposure to blood and body fluids.

Physical Requirements

The physical demands described are representative of those that must be met by an employee to successfully perform essential job duties. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job duties. While performing the duties of this job, the employee is frequently required to stand, walk, run, sit, and kneel while routinely interacting with active children. The position requires normal range of hearing, eyesight, coordination and manual dexterity sufficient to record, prepare and communicate reports and operate office equipment. Employees are occasionally required to lift 40 pounds to waist height. The employee must be able to read and write English and to communicate effectively with children of varying ages, as well as adults and families in crisis, the general public and while testifying in court.


Exempt employees must be able to work flexible hours and to be on-call for emergency situations. Evening and weekend hours are routinely required. All employees must have access to a vehicle, possess a valid driver’s license and provide proof of insurance. The position does involve travel throughout Lincoln and Southeast Nebraska. All employees must submit to a criminal history background check prior to being hired and annually at the time of their performance evaluation. All employees are expected to read and comply with the policies and procedures of the Child Advocacy Center as outlined in the Employee Handbook and Setting the Standard: A Guidebook for Best Practices.

Work Hours: Full Time
Reports To: Development Director
FLSA: Non-Exempt/Hourly
Starting Salary: $36,000 - $38,000

This job description is meant to describe the general nature and duties that may be required of this position within the Child Advocacy Center. It is not intended to be an exhaustive list of all duties and responsibilities associated with this job. Nothing in this job description restricts your supervisor’s right to assign or reassign duties and responsibilities to this job at any time. All employment relationships at the Child Advocacy Center are of an at-will nature and may be terminated at any time, with or without cause, and with or without notice. This job description does not constitute a contract of employment.

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